By Doug Steinbrech (New BonaireTalk Poster - Post #1) on Saturday, January 13, 2007 - 12:55 pm: |
Does anyone know if Total Car Rental is still in business? I have e_mailed them 3 times about an overcharge on my credit card and haven't got a reply.
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By Jerry (Supreme BonaireTalker - Post #3477) on Saturday, January 13, 2007 - 12:58 pm: |
Hi Doug,welcome to BT.
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By Doug Steinbrech (New BonaireTalk Poster - Post #2) on Saturday, January 13, 2007 - 4:32 pm: |
Thanks for your reply, Jerry. Will that work even if Total is no longer in business?
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By Doug Steinbrech (New BonaireTalk Poster - Post #3) on Saturday, January 13, 2007 - 4:46 pm: |
This is the address I have been using for Total
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By Jerry (Supreme BonaireTalker - Post #3484) on Saturday, January 13, 2007 - 4:47 pm: |
Doug, I think they are still in business.
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By Doug Steinbrech (New BonaireTalk Poster - Post #4) on Saturday, January 13, 2007 - 6:03 pm: |
Thanks, Jerry. I'll try the email link you sent and see if that works any better before shelling out $ for the phone.
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By Tribs, AKA Jah-neen (Supreme BonaireTalker - Post #3835) on Saturday, January 13, 2007 - 10:19 pm: |
Doug...I just used Total Car Rental, so I know they are still in business. I did have some problems with getting them to answer my emails, but it is high season and they are swamped. It might take a week or two or three. I do agree with contacting your credit card company immediately. At least then they know that you are disputing the charge and they might be able to assist you with straightening out the problem.
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By Doug Steinbrech (New BonaireTalk Poster - Post #5) on Monday, January 15, 2007 - 6:10 pm: |
Thanks, Tribs. I asked a friend to email Total and she got a response within hours so they must be ignoring my request. My wife and I bought a timeshare from Perfect Holiday Solutions and we were supposed to get a 20% discount on our November rental from Total as one of the benefits.
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By Doug Steinbrech (New BonaireTalk Poster - Post #6) on Tuesday, January 16, 2007 - 7:52 pm: |
Got email from Total. They are crediting us with the disputed amount. Thanks everyone for your help. Bonaire Talk is great.
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By Tribs, AKA Jah-neen (Supreme BonaireTalker - Post #3857) on Tuesday, January 16, 2007 - 8:04 pm: |
That is great news Doug! So glad you got it all straightened out.
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By Jerry (Supreme BonaireTalker - Post #3519) on Wednesday, January 17, 2007 - 11:08 am: |
Doug, life is good!
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By Doug Steinbrech (New BonaireTalk Poster - Post #7) on Friday, January 19, 2007 - 12:52 pm: |
Thank you all. Now that this aggravation is out of the way we can start thinking about the next trip to Bonaire.
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