By Marcus L. Barnes (Extraordinary BonaireTalker - Post #1172) on Saturday, October 17, 2009 - 2:43 pm: |
Currently sitting in Gate F9 waiting for Insel's Direct flight to Bonaire. I flew to Miami on American via Dallas. The American Aircraft in Dallas broke down and took off 2 hours late so I missed my Insel flight to Cur yesterday. Upon arrival at Miami and after recovering my bags, I proceeded to Insel desk which was closed. I talked to American and they said they could do nothing since I was transferring over to a different airline. American paid for my hotel room last night. When I talked to Insel today they gave me a seat on their Bonaire Direct flight and charged me a $50 penalty. Insel told me that American was supposed to rebook me on Insel for today and that would have avoided the $50 fee. I told Insel about American saying there was nothing they could do - Insel staff told me that is not correct and that American should have rebooked me for today's Insel flight. Insel staff also told me I should fight American to get the $50 back upon my return to the states. Just a heads up on what might take place should this happen to you. I'm going on island time now.
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By MONTY FORBESS (Experienced BonaireTalker - Post #201) on Saturday, October 17, 2009 - 3:01 pm: |
MARCUS....sorry about the delay..since you flew right over monroe on the way, why didn't you stop and pick me up....hope this leg goes well...save a brite and lime for me...heading down in 3 weeks...MIL intow
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By Jerry (BonaireTalk Deity - Post #187) on Saturday, October 17, 2009 - 3:13 pm: |
AA sucks!
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By Marcus L. Barnes (Extraordinary BonaireTalker - Post #1173) on Saturday, October 17, 2009 - 8:39 pm: |
Made it!! Sorry about the Brites Monty, sitting here with an Amstel in hand right now. The owner of the Tropicanna Apt's was gracious enough to leave a 6 pack a Amstels in the fridge for me - my kind of accomodations owner on Bonaire!!
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By Mike Truesdell(Bellafonte condos) (BonaireTalker - Post #49) on Monday, October 19, 2009 - 7:33 pm: |
I,am with Jerry AA sucks.We missed our plane in Miami due to a late flight out of Dallas(3hr delay)due to AA. They picked up the hotel but we where out 800.00 since all flights were full to Cur nad Bonaire for 2 weeks.We in turn had to fly to aruba and then Cur.this made for a 21 hr. trip from DFW.Thank AA .We going again in Nov. but had to use airmiles so one more try on AA.
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By Ruth van Tilburg (Extraordinary BonaireTalker - Post #1153) on Monday, October 19, 2009 - 11:09 pm: |
Interesting that Insel told you that--I was on last Wednesday's CUR/MIA flight that was delayed 8 hours...several people missed their connections. I was at the counter when the Insel personnel told them it was "not their problem, that they were not responsible for flights on other airlines." All we got were a couple of food vouchers that were valued at half a sandwich + iced tea.
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