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Getting to Bonaire: Dutch Antilles "Express"????????
Bonaire Talk: Getting to Bonaire: Archives: Archives 2006-2008: Archives - 2007-10-01 to 2007-12-31: Dutch Antilles "Express"????????
Top of pagePrevious messageNext messageBottom of page Link to this message  By henk wallace donaldson (BonaireTalker - Post #24) on Saturday, October 20, 2007 - 11:35 pm:     Edit PostPrint Post

Wednesday, 10/17 my wife and I were booked on the 3pm DAE Bonaire to Curacao.
On arrival to check in we were told the flight was delayed 'til 6pm and we could leave the airport but be back by 4:30.
We went to the donkey sanctuary and climbed the tower there just in time to get a great view of a DAE plane taking off and heading in the direction of Curacao.
When we returned to the airport about 4pm we were told that the 3pm to Curacao had indeed departed on time minus us but of course our luggage was on board and that we were now to go on the 6pm to Curacao as previously instructed.
The 6pm was delayed 'til 9pm and then again 'til 1 am on Thursday.
We were given vouchers for a free meal? and beverage; a kind of pacifier which didn't work as the bar kitchen was closing but stayed open to warm up a batch of croquettes; so we had a croquette and a soda; tasted awful.
Finally after midnight a DAE plane landed from somewhere to pick up some pretty upset people; the short 46 seater ATR and of course we had more bodies than seats.
We arrived in Curacao close to 1am Thursday and naturally all the busses were in bed and we had to spring for a $35 taxi ride to our hotel.
This is our 3rd bad experience with DAE.
Suffice to say it will be our last. 3 strikes!
We will go the Divi route from now on.
Also our luggage sat for about 10 hours at the carousel in Curacao.
Henk.

 

Top of pagePrevious messageNext messageBottom of page Link to this message  By Brian back in Blighty (Supreme BonaireTalker - Post #3290) on Sunday, October 21, 2007 - 5:10 am:     Edit PostPrint Post

We travelled from Bonaire to Aruba on the 14th with Tiara Air and noted that DAE flights were delayed. On the 15th we flew to Curacao and again noted that all DAE flights were delayed by several hours. The 12:00 noon flight to Bonaire that a friend of ours was on finally boarded around 17:00. Divi flights and our Tiara Air flights were on time. On the KLM flight home (Monday) the lady sat next to me had missed her KLM trip to Amsterdam on the Friday as DAE were late on the Friday getting her to Bonaire (from Curacao)

 

Top of pagePrevious messageNext messageBottom of page Link to this message  By George Blanchard (Experienced BonaireTalker - Post #272) on Sunday, October 21, 2007 - 3:36 pm:     Edit PostPrint Post

Henk, three years ago our adult children had exactly the same experience. Not only did their plane depart without them after being told it was delayed they missed their connection to Miami and had to spend the night in Curacao. After complaints we did get a voucher for future flights but who wants to ever use it.

 

Top of pagePrevious messageNext messageBottom of page Link to this message  By Rosie (BonaireTalker - Post #46) on Sunday, October 21, 2007 - 7:09 pm:     Edit PostPrint Post

This is not good news as we are using them from Aruba to Curacao, and then on to Bonaire. Back to Aruba the same way. Oh well. No point in worrying about it now. Just hope for the best.

Sorry about your experience.

 

Top of pagePrevious messageNext messageBottom of page Link to this message  By Bill Thorpe[less than 10 days] (Experienced BonaireTalker - Post #263) on Sunday, October 21, 2007 - 10:06 pm:     Edit PostPrint Post

I'm wondering what's going on with D A E also, Sent them a fax with the financial info and so far have heard nothing and haven't seen a withdraw from checking account??

should be interesting this Thursday afternoon?

 

Top of pagePrevious messageNext messageBottom of page Link to this message  By Ann Phelan - www.bonairecaribbean.com (Supreme BonaireTalker - Post #2923) on Wednesday, October 24, 2007 - 4:46 pm:     Edit PostPrint Post

I have been pulling my hair out. Usually when I email DAE I get a reply in 24 hours. This is essential since my clients have only 24 hours to hold their international flights. I have spent oh about 100,00 ANG being on hold the last 3 weeks for a few clients. I finally gave up. Today I recvd a call from DAE regarding a res I tried to make. The kind agent explained this. They are down from 8 staff to 3 making reservations and answering phones and emails. Emails are being answered within a few days. She hopes the situation improves soon. My heart goes out to the stressed staff but meanwhile they are losing my business and making us all a little bit crazy.

 

Top of pagePrevious messageNext messageBottom of page Link to this message  By PegiSue-21 days to Bonaire!!! (Extraordinary BonaireTalker - Post #2090) on Thursday, October 25, 2007 - 12:59 pm:     Edit PostPrint Post

I am wanting to change my DAE flight from Curacao to Bonaire. I would rather fly Divi. It's cheaper and we can get to Bonaire 3 hours earlier. Right now we have a five hour layover in Curacao with DAE. Sounds like it could be longer....
Can I cancel the DAE flight and switch to Divi? Divi has said they have seats, I just didn't know if I could cancel and get $$ back from DAE..?...

 

Top of pagePrevious messageNext messageBottom of page Link to this message  By DickD (BonaireTalker - Post #18) on Saturday, October 27, 2007 - 7:35 pm:     Edit PostPrint Post

We were booked for the 8:00 AM flight from Bonaire to Aruba via Curacao on Sunday morning, Oct 14th. The check-in personnel were very late in opening and a long line developed. When we finally arrived at the counter we were told that our 8:00 flight had been cancelled and we were reassigned to the 10:00 am departure. From that point on all proceeded as scheduled without any delays. My guess - the 8Am was cancelled due to underbooking.

 


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