By David Frank (Experienced BonaireTalker - Post #193) on Friday, July 15, 2005 - 3:53 pm: |
We were to fly to BON from EWR this coming December and when we learned of the service cancellation called AJ to ask for a refund. They were obliging but said it would take 6-8 weeks. 9 weeks later we haven't seen a dime. We called Mastercard, explained the situation and they said they would credit our account and investigate the situation. Anyone else with a similar problem? (BTW, an e-mail to AJ was answered with an automated response telling us it would take 6-8 weeks to investigate our request.)
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By Debbie Babcock (Extraordinary BonaireTalker - Post #1872) on Friday, July 15, 2005 - 4:11 pm: |
Hi David!
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By Richard Molk (New BonaireTalk Poster - Post #4) on Friday, July 15, 2005 - 8:03 pm: |
Hello David:
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By Susan Funnell (New BonaireTalk Poster - Post #6) on Friday, August 19, 2005 - 1:48 pm: |
Rich,
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By Richard Molk (New BonaireTalk Poster - Post #5) on Friday, August 19, 2005 - 5:45 pm: |
Hello Susan:
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By karen gaffner (BonaireTalker - Post #48) on Saturday, August 20, 2005 - 10:08 am: |
I guess we were really fortunate. we booked through andy at bonaire pros and he was able to take care of everything and rebooked us on AA.and then went the extra mile and got us new tickets when the price went down $177.sometimes booking on your own isn't so efficient.
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