|By James Tate (BonaireTalker - Post #34) on Saturday, June 4, 2005 - 8:01 pm:|
We had our whole trip cancelled at the last minute by Air Jamaica. I called to confirm the day before and all was well,just to get to the airport RDU at 5AM and find out Montego Bay To Bonaire cancelled for several days.My wife and I had planed this for months. The disappointment was devastating.
|By Davidson Mourillon (BonaireTalker - Post #74) on Sunday, June 5, 2005 - 2:11 am:|
Hi James, I do not know whether this is any comfort for the time being.
|By David Frank (Experienced BonaireTalker - Post #188) on Sunday, June 5, 2005 - 5:57 am:|
|By Ann Phelan (Extraordinary BonaireTalker - Post #1807) on Sunday, June 5, 2005 - 8:00 am:|
JM has been re booking clients on other carriers..all of my clients and myself..The Tate incident is VERY odd. Just make sure if you have an e ticket you know where it was issued, price paid, fare basis and ticket number.
|By Edward Mizell (BonaireTalker - Post #33) on Sunday, June 5, 2005 - 10:22 am:|
This is the first instance I've seen of Saturday flights being canceled, and now I'm very concerned. We have an AJ Saturday flight towards the end of July. Is there anything I can do at this point?
|By William Tweed (BonaireTalker - Post #42) on Sunday, June 5, 2005 - 10:25 am:|
James, I cannot believe there were no other options offered or sought by you to reach your destination. While I sympathize with your horrible experience, I think you gave up way too easily. If your mother was dying in Bonaire you would have gotten there. Since you have started four threads on the same subject on the board, you have opened up a bag of questions.
|By Marcus L. Barnes (Experienced BonaireTalker - Post #322) on Sunday, June 5, 2005 - 10:34 am:|
Pursuant to point 4 on Williams list, we've been to Bonaire 5 times on American and have never had a problem.
|By Denise Kacavas (Extraordinary BonaireTalker - Post #1012) on Sunday, June 5, 2005 - 11:18 am:|
I typed and retyped a response to Mr Tweed .. but maybe I should be more general;
|By Jake Richter - NetTech (Supreme BonaireTalker - Post #5504) on Sunday, June 5, 2005 - 1:25 pm:|
Denise, I concur regarding William Tweed's post, for what it's worth.
|By Marcus L. Barnes (Experienced BonaireTalker - Post #323) on Sunday, June 5, 2005 - 1:34 pm:|
Jake: I always fly American to Bonaire. I have plenty of frequent flyer points but it seems like I can never use them because the Advantage seats are never open on the dates I want to fly. You state that you have the benefit of frequent flyer status and that your wife used to be a travel agent - is there something you or your wife may know about how the frequent flyer system works that I may not know and may help me to be more successful at getting the frequent flyer seats on the dates I want to fly? Thanks in advance for any input.
|By James Tate (BonaireTalker - Post #38) on Sunday, June 5, 2005 - 2:14 pm:|
For those of you who think " I would leave my Dying mother in Bonaire" Please read my Follow up post under trip reports. These tickets were bought in march from Delta and were mailed to me they were not E-tickets.The delta Agent could get me to Aruba using american air but could not from there to Bonaire I guess if my mother was dying I could charter a helicopter from Aruba, but since I have no knowledge of the are I bow to your expertise
|By John Wilson (BonaireTalker - Post #42) on Sunday, June 5, 2005 - 5:34 pm:|
What an extremely unfortunate circumstance. I am traveling to Bonaire on Wed and am getting concerned. Can anyone post the phone number/Website for Bonaire Excel or Divi airlines?
|By Tom Cousino (Extraordinary BonaireTalker - Post #1923) on Sunday, June 5, 2005 - 6:55 pm:|
James, Best wishes to you and your wife on future trips.
|By John Wilson (BonaireTalker - Post #43) on Sunday, June 5, 2005 - 9:15 pm:|
Thank you, Tom. I have printed off some numbers just in case.
|By MantyMonty (New BonaireTalk Poster - Post #3) on Sunday, June 5, 2005 - 10:59 pm:|
John, according to AJ's web site their Wed. flight is still going. I talked to them (AJ) earlier, and the person was nice and explained some flights were cancelled recently due to open seats on the flight. We are flying with AJ this Sat. the 11th, and it looks like there is only 5 first class seats left on the way down, and roughly 12 seats open on the way home to Chicago. Hope all goes well with you.
|By Davidson Mourillon (BonaireTalker - Post #75) on Monday, June 6, 2005 - 12:02 am:|
Divi - Divi Air; Hato Int l Airport.................888-1050
|By keith sutton (New BonaireTalk Poster - Post #7) on Monday, June 6, 2005 - 8:58 am:|
The worst thing that we can do with a bulletin board of this type is to react in a negative way when users give us a candid report of their negative experiences. James's experience was heartbreaking, and his misfortunes should be posted prominently and reacted to with sympathy. Truth to tell, it is getting harder to get to Bonaire, and unless we and the resorts (who will suffer greatly unless this situation is resolved) stand together to get some decent air service to this island, our dream of returning to Bonaire will remain just that--a dream.
|By David Bridenbaugh (BonaireTalker - Post #12) on Monday, June 6, 2005 - 9:31 am:|
OK, here is the essence of a letter I wrote to AJ on May 4th regarding our return from Bon on April 28th (this year) and to date NOT one peep from AJ. I doubt that they care. I had better response from DCA (Don't Count on it Airlines?? <grin>)and well, most of us know about them.
|By Sue Goodman (Experienced BonaireTalker - Post #173) on Monday, June 6, 2005 - 11:41 am:|
David - that is horrible, there is no excuse for what they did to you. It sounds like you would have been better off staying in MoBay for the night.
|By John Wilson (BonaireTalker - Post #44) on Monday, June 6, 2005 - 7:20 pm:|
Just found out that my Sunday Air Jamaica flight out of Baltimore has been replace with the AA San Juan, Puerto Rico flight. I will refer to the thread on what to do San Juan during a 6 hour layover.
|By John Wilson (BonaireTalker - Post #45) on Monday, June 6, 2005 - 7:21 pm:|
CORRECTION - The Sunday flight from Bonaire to MoBay has been replaced with the AA flight!
|By Davidson Mourillon (BonaireTalker - Post #76) on Monday, June 6, 2005 - 10:07 pm:|
Find a telephone number in:
|By James Tate (BonaireTalker - Post #46) on Tuesday, June 7, 2005 - 9:52 pm:|
Please see my post 6/4 final follow up, it will explain my airline screw up. Mary at sanddollar made things right for us getting a refund for our trip. I would stand by them and stay there just because of Mary.
|By Mary Knauer (BonaireTalker - Post #17) on Thursday, June 9, 2005 - 12:26 am:|
I'm feeling very fortunate. Just got home a few hours ago. Left from BWI on 5/28 (Sat) and returned today (Wed 6/8). Our flights on AJ were never better. We arrived 30 minutes early for BOTH legs of our journey. The flight out of Bonaire today was almost a joke--more than 80% of the seats were empty.
|By Tom Pritchard (BonaireTalker - Post #26) on Friday, June 10, 2005 - 11:12 pm:|
Well, 3 weeks before our LDS trip with a group of 26, AJ has yanked the rug out from under us. AJ has cancelled our Sun.-Sun. flights for July 3rd-10th. Our travel provider has tried other options, without success. The best they can do is Tues.-Tues. which of course will interfere with many of our vacation schedules. I know its not anyone on Bonaire's fault, but I am ready to write off Bonaire for good and make my travel plans somewhere else.(Roatan, anyone?)If they are going to make Bonaire so difficult to get to, forget it. First the Windjammer and now this.
|By Ann Phelan (Extraordinary BonaireTalker - Post #1816) on Saturday, June 11, 2005 - 9:37 am:|
|By Ken (Experienced BonaireTalker - Post #199) on Saturday, June 11, 2005 - 9:53 pm:|
|By Tom Pritchard (BonaireTalker - Post #27) on Saturday, June 11, 2005 - 10:00 pm:|
Ken, Amen brother! Ann, We were told all the flights were full or cancelled on the dates we could travel.
|By James T. McPeak (Experienced BonaireTalker - Post #276) on Sunday, June 12, 2005 - 11:05 am:|
My friend Lutty, a divemaster from the Divi just came up to visit us. He also owns the gift shop at the Divi. He needed to come to Samson St. in Philadelphia, one of the great jewelry centers on the east coast. Hence, he stayed with us. AJ did him an incredible number as well. He was booked to go to Montego than on to Philadelphia. About 4:00 PM EST, I decided to check on the arrival on AJ's website. To my dismay, his flight from Montego to Phila was cancelled. I knew that he took off from Bonaire, but now where the hell was he? I called AJ and tried to track him down. Were they holding him in Montego overnight for another flight or what? I was supposed to pick him up at 9:30 PM. When I finally got a human being on the phone, after a half an hour on hold, they were about as much help as a fence post. After another half hour on hold, I finally got a supervisor who had some semblance of intelligence. She told me it was possible that he was put on the flight to Newark. I asked if she could check. Because of security and confidentiality, she said no. I said, "Would it be a good idea for me to drive to Newark and check to see if he comes in?" She said it might be a good idea. Anyway, he did come in. We made it back here at 1:30 AM. On his return flight, they cancelled both his AJ to Montego and Montego to Bonaire. He had to fly USeless Air to Aruba, and then Excel to Bonaire. He called me the next day. US Air that was supposed to leave at 10:00 AM did not leave Phila until 1:30 PM. This totally messed up his connector to Bonaire. I asked him when he was coming back up here. We both had a good laugh. It's really a shame what has happened to Air Jamaica. I have been flying them for years, and they were always on time and convenient. Last Christmas, we got cancelled from MBJ to Bonaire. However, in respect to AJ, they put us up in a 5 star hotel with wristbands for the all inclusive. It was much nicer than the Dive Inn where we usually stay on Bonaire. LOL This year we were scheduled to fly on Dec. 24th to Bonaire. David Franks, a author on this board, emailed me and gave me the big AJ heads up. AJ never called us or anything to let us know. I just wonder when they were going to get around to it. They are flying us to Curacao and then on to Bonaire with Excel. Grrrrr!
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