|By Peggy Bowen on Thursday, February 28, 2002 - 7:09 pm:|
We had to cancel our 23 Jan to 16 Feb trip to Bonaire this year when I had to have surgery. Caradonna Tours took care of getting our money back from Air Jamaica. I sent a letter (with the tickets) on January 11 to Caradonna. My credit card was credited in full in February. I did have to have a doctor's note. Amy made this very easy for us.
|By Carole Baker on Saturday, March 2, 2002 - 6:03 pm:|
Amy is A-1 Special in my book, too. I, too had to cancel out on our Thanksgiving trip last November and Amy took care of everything for us...a letter from the doctor and we received full refunds on airfare and the hotel and vehicle rental, etc. Amy will go the extra mile for all of us....and they are not making any money on the cancellations, either...repeat and referal business is the key. Caradonna is a wonderful and well informed travel agency and Amy is the young lady we deal with...way to go (again) Amy!
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