|By Jake Richter (Moderator - Post #5172) on Tuesday, October 5, 2004 - 9:52 am:|
The U.S. office of the Tourism Corporation Bonaire has issued the following notice today:
|By George Blanchard (New BonaireTalk Poster - Post #2) on Tuesday, October 5, 2004 - 11:10 am:|
I just spoke to DCA in Miami and they confirmed that the last flights from Miami would be October 13th. If you have tickets they will refund your money. Their telephone number in Miami is 1-800-327-7230. To get a refund you must write to their office at the following address:
|By Ingrid Plemmons (New BonaireTalk Poster - Post #5) on Tuesday, October 5, 2004 - 1:12 pm:|
I spoke with Rosalta at DCA and she informed me that the airline is reorganizing. If you have tickets, she suggests to call the end of October to find out their situation. Rosalta also told me that DCA will credit our credit card account if we don't get to fly.
|By Brigitte Kley - Coco Palm Garden (Experienced BonaireTalker - Post #171) on Tuesday, October 5, 2004 - 4:23 pm:|
Honnestly Ingrid, I would not take the risk to wait that long, get your money now.
|By George Blanchard (New BonaireTalk Poster - Post #3) on Tuesday, October 5, 2004 - 4:46 pm:|
Ingrid, I also spoke with Rosalita. Upon questioning she admitted that the last flight would be October 13th. So, why wait until the end of the month? My credit card company strongly recommended going after the refund now. My request is in the mail.
|By Ingrid Plemmons (New BonaireTalk Poster - Post #6) on Thursday, October 7, 2004 - 8:03 pm:|
I have requested a refund from DCA. I also spoke with my Bank. If DCA does not refund our money, our bank will credit our account.
|By Brigitte Kley - Coco Palm Garden (Experienced BonaireTalker - Post #174) on Thursday, October 7, 2004 - 9:16 pm:|
It looks like the last flights of DCA happend today ...
|By angela narine (New BonaireTalk Poster - Post #1) on Monday, November 8, 2004 - 6:43 pm:|
|By Jake Richter (Moderator - Post #5256) on Monday, November 8, 2004 - 10:12 pm:|
|By Ingrid Plemmons (BonaireTalker - Post #11) on Monday, November 8, 2004 - 10:30 pm:|
We sent all the requested information to DCA by registered mail and have not received anything. My bank has reversed the charges for our tickets with DCA and we received full credit.
|By angela narine (New BonaireTalk Poster - Post #2) on Monday, November 8, 2004 - 10:51 pm:|
Thanks Jake and Ingrid for the information. When I contacted my credit card company they took the claim but stated they would not credit the account until they were able to get the money from the airline. Is there something in particular you said that encouraged the cc company to do a refund or did you have some type of extra coverage for this type of situation?
|By Ingrid Plemmons (BonaireTalker - Post #12) on Monday, November 8, 2004 - 11:04 pm:|
No, I do not have extra coverage. All they wanted was copies of everything we did. I even had e-tickets. Anyone can print them on the computer. They were very nice and immediately took care of this. Good luck!
|By George Blanchard (BonaireTalker - Post #24) on Monday, November 8, 2004 - 11:15 pm:|
We had paper tickets and sent them to DCA by registered mail. We do not expect them to give a refund. However, our credit card, Visa, with Citibank said it would credit our account after January 8, the date of our flights. They were very accomodating and said we were entitled to a full refund but they had to wait until the flight date, makes sense to me.
|By David Johnson (Experienced BonaireTalker - Post #101) on Tuesday, November 9, 2004 - 11:19 am:|
|By George Blanchard (BonaireTalker - Post #25) on Wednesday, November 10, 2004 - 4:35 pm:|
I just confirmed with my CC Co. that they have credited my account for my DCA tickets purchased in July for a January flight. Originally, they said I would have to wait until after the flight date but since there is no chance of a DCA refund the credit was made. Our CC is Visa through CitiBank.
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