|By jess (New BonaireTalk Poster - Post #1) on Saturday, October 4, 2003 - 7:51 am:|
To try and shorten a LOOONG (but actual) nightmare - do not use Travelocity. Twice received confirmation #'s for flights by email but tickets never arrived. Third time I called - was "guaranteed" by supervisor ("senior agent") that tickets would arrive next day. Didn't happen. Called again and conversed with another "senior agent" who showed complete disregard for my problem. Bottom line - three times I received confirmation from Travelocity re. flights. Three times I got no tickets. Only way I found out was by calling Travelocity - they never bothered to let me know that the flights "just will not work. Don't know why our agents booked those flights"
|By Cynde (Supreme BonaireTalker - Post #8884) on Saturday, October 4, 2003 - 12:54 pm:|
Jess, I used Travelocity a couple of years ago to get to Bonaire, no problems. However, I used CheapTicktes to get there in July, and had some major problems. AA had cancelled my flight from LAX, and they told me that there were no alternative flights except for the next day (which overlapped my route to get to Bon) go figure. I ended up calling AA directly and got things worked out, still using the CheapTicket (it had already been paid for). I think with the airlines canceling flights on a daily basis, the websites like Travelocity, Cheapticktes, etc. can't keep up with their bookings and are limited as to what they can "rebook" for their customers. Glad you got it worked out and have a great time
|By Belinda Z (BonaireTalker - Post #44) on Monday, October 6, 2003 - 9:45 am:|
I also had a nightmare with a flight booked through Travelocity to Anguilla last year. Flights got cancelled by AA and we never got notification, we picked our seats on the flights and ended up sitting over 10 rows apart for the longest leg of our trip, on the return flight even though we had booked our flight 6 months in advance the only seats we could get together were in the very last row. Since that ordeal, I always book with the airline direct.
|By Jim Logan ( Post #1) on Monday, October 6, 2003 - 10:07 am:|
A long time lurker here....
|By Ann Phelan (Extraordinary BonaireTalker - Post #1259) on Monday, October 6, 2003 - 5:33 pm:|
I agree with Jim or one step better, book with a local agent. It gives them a little commission and if there is a problem or price reduction then they can resolve this matter. I use Michelle at TMS (the BHG US reps) in MA.
|By Linnea Wijkhof-Wimberly (Experienced BonaireTalker - Post #583) on Monday, October 6, 2003 - 9:08 pm:|
After reading this thread, I went back and checked my flights, some of them had 'not confirmed' on them. They all had minor time changes and all of the flights were good on the airlines' web sites.
|By Josie (Experienced BonaireTalker - Post #831) on Monday, October 6, 2003 - 10:18 pm:|
When I booked with Orbitz recently (AA schedule with a MUCH better price than the AA website), after I got the orbitz confirmation, I called AA and confirmed that they also showed the reservation, then asked them to email me a confirmation --- which they didn't, but I received one in the mail a week or so later. It also showed the price Orbitz had confirmed.
|By Darryl Vleeming (Experienced BonaireTalker - Post #231) on Wednesday, October 8, 2003 - 1:28 pm:|
I found as well that you can't always get the best deal by going to the airline directly. Sometime you can get better deals through the online agencies. I would always, like Josie said, check with the airline directly though . . .
|By gregg brewer (Experienced BonaireTalker - Post #355) on Wednesday, October 8, 2003 - 9:02 pm:|
I check all of them...from Orbitz, Bestfares, Travelocity, Expedia and the airlines direct....they can all be different
|By Josie (Experienced BonaireTalker - Post #834) on Wednesday, October 8, 2003 - 10:23 pm:|
Gregg's right --- I don't book anything until I've found the best. Sidestep often finds something NO-ONE else has!! But, I always verify that the airline direct doesn't have something better.
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